You’re here because you care. We’re here to help.
Supporting someone struggling with alcohol or substance use is hard, and you shouldn’t have to do it alone. At Workit Health, we understand, and we want to provide resources that can help.
Understanding substance use disorder
Substance use disorder is a medical condition—not a moral failing.
Substance use disorder (or addiction, as more people say) affects the brain’s reward and decision-making systems, and millions of families experience it every year. Understanding the science can help remove shame and open the door to real conversations.
- 1 in 10 people will experience substance use disorder in their lifetime
- Medication and evidence-based care significantly increase success
- Stigma and fear of judgment are major reasons people don’t seek help sooner
When we understand substance use disorder as a treatable medical condition, it becomes easier to talk about help in a calm, supportive way.
When we understand substance use disorder as a treatable medical condition, it becomes easier to talk about help in a calm, supportive way.
What you can do (and what you can't)
You can
- Express care without pressure
- Provide information and resources
- Have honest, non-judgmental conversations
- Help remove shame and stigma
- Your compassion matters. Even small conversations can plant seeds of change.
You can't
- Fix the issue for them
- Control their readiness
- Change their behavior on your timeline
- Admit them into a rehab facility against their will
- You can’t force someone into recovery, but your support can make a meaningful difference.
How to talk to someone you're worried about
Opening the door
“I care about you, and I’ve noticed you’ve been having a hard time. If you ever want support, I’m here to help you explore options—no pressure.”
If they get defensive
“I’m not judging you. I just want you to feel better and know that you’re not alone. If now isn’t the right time, that’s okay.”
If they don't think they need help
“I hear you, and I’m not trying to push anything. I found a program that meets people exactly where they are, even if they’re unsure. I can share it if you’d like.”
Following up later
“No need to answer now. I just care about you and want you to know help exists when you’re ready.”
What not to say
- Avoid labeling or accusations
- Avoid surprise interventions or ultimatums
- Avoid anything that implies blame
- The goal: safety, empathy, and keeping the door open.
Share Workit Health with someone you care about
- Tap a box to copy + paste a message to send your loved one
I found an app that helps people cut back or quit without judgment. It is not an in-person rehab and there are no required meetings to attend. Licensed providers support you right through the app. No pressure, just sharing: workithealth.com
I care about you and wanted to share this in case it is helpful. It is a private treatment app backed by science, without travel, clinics, or in-person meetings. You can get support from home on your phone whenever you are ready: workithealth.com.
You do not need to hit rock bottom or check into rehab to get help. This app lets you explore treatment quietly and on your own schedule. It could be a good starting place if you are curious: workithealth.com.
FAQs for Friends and Family
How do I know if my loved one needs help?
If drinking or substance use is affecting their mood, health, relationships, or responsibilities, it may be time to explore support, even casually.
Is treatment private?
Yes. Everything at Workit is confidential, and our electronic medical records system is SOC 2 Type II certified.
What if they aren’t ready?
That’s normal. Readiness changes over time, and it takes some people longer than others. Gentle, ongoing conversations are powerful in the meantime.
Does Workit really work?
Yes! Our programs use FDA-approved medications and evidence-based care. Thousands of people have achieved meaningful change through Workit Health.
What if they’ve tried treatment before?
Many people try several programs before they find the best fit for them. In a recent survey of our members, we learned that 75% of our members had tried a program before Workit. Workit offers a different experience: flexible, non-judgmental, and built with real understanding.
How quickly can someone start?
In many states, people can have an appointment within a few days. All visits are online, via our app.
Additional Resources
Blogs for friends and family
Workit Member Stories
Boston Paul’s Story
Don’t let the lies cravings tell you derail your recovery. Instead, play the whole tape through, being honest with yourself.
Lynne’s Story
A lifelong resident of a rural town, Lynne struggled to find local addiction help. With Workit Health, she gets the care she needs in her hometown.
Tim’s Story
After injury and a toxic relationship contributed to Tim’s addiction, he got help through Workit Health’s online programs. Now he has a fulfilling life full of joy (and cats).
Ryan’s Story
After a childhood profoundly affected by his father’s addiction, an injury started Ryan down a similar path. Now he’s found a way to break the cycle, to be a present and positive part of his kids’ lives.
Support Groups
ALANON →
is a 12-step-based support group for anyone impacted by addiction.
SMART Friends & Family →
is an alternative to 12-step programs that provides effective and easy-to-learn tools to help you and your family
Learn to Cope →
Is a peer support network for friends and family members of those with substance use disorders.
Parents of Addicted Loved Ones →
is a Christian organization that provides education and support to parents.
Adult Children of Alcoholics →
is a 12-step group for the adult children of those struggling with addiction.
Free: Help Them Heal Guide (PDF)
What's inside:
- How substance use affects the brain.
- What people expect from a loved one's recovery vs. what (often) actually happens.
- Ways you can support your loved one when they're in active addiction and in recovery.
- How medication-assisted treatment functions as part of a recovery plan.
- Information about the most common medications prescribed for alcohol and opioid use disorders.