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Workit Health, Inc. Privacy Policy

Last Updated: December 8, 2025

This Privacy Policy is designed to inform users of how Workit Health, Inc. (“Workit Health”, “we”, “us”, or “our”) and its affiliates gather and use personal information collected by us on or through our Service. For purposes of this Privacy Policy, the “Service” includes: (1) the websites owned or operated by Workit Health or its affiliates, subsidiaries, or related companies, now or in the future including, but not limited to, www.workithealth.com, www.workitflex.com, and app.workithealth.com (collectively, the “Site”); (2) the Workit Health mobile application (the “App”); and (3) Workit Health’s subdomains and all related services and products provided in connection with the App or Site.

1. INTRODUCTION

By using the Service, you accept and hereby expressly consent to the terms of this Privacy Policy and to our use and processing of Personal Information (as defined hereunder) for the purposes set forth herein. “You” or “your” or similar terms refer to you as a user of our Service. By accepting our Privacy Policy during registration, or by using the Service, you expressly consent to our collection, use, disclosure, storage, and processing of your Personal Information (as defined below) in accordance with this Privacy Policy.

2. INFORMATION COVERED BY THIS PRIVACY POLICY

This Privacy Policy covers how Workit Health treats your personally identifiable information that could be used to identify you (“Personal Information”) that Workit Health collects, receives, maintains, stores, or transmits including, but not limited to, information you transmit or submit in connection with your use of, or interaction with, the Service. Your Personal Information includes, but is not limited to, information that individually identifies you or is information about you that can be traced back to you, your IP address, or your location. It may include, but is not limited to, your name, address, email address, phone number, other contact information, and any information you choose to share via the Service.

This Privacy Policy does not apply to the data about our own employees, contractors, agents, and job applicants. This Privacy Policy also does not apply to “protected health information” that is subject to the Health Insurance Portability and Accountability Act (“HIPAA”), as discussed in Section 10, below.

3. INFORMATION COLLECTED BY THE SERVICE

Workit Health collects Personal Information that you choose to provide to us, including any Personal Information you provide in connection with your use of the Service, regardless of how you provide it. It is always your choice whether or not to provide us with your Personal Information. If you choose not to provide Personal Information, you may not be able to use certain features or functions of the Service. Whenever you use the Service, Workit Health also receives and records information on our server logs from your browser, including your IP address, Workit Health’s cookie information, and the pages you request, and relates it to the Personal Information you provide.

Types of Personal Information We Collect

We may collect the following types of Personal Information:

A. Identifiers, such as your name, email address, physical address, telephone number, business contact information, and device identifiers (e.g., cookie IDs and IP address).

B. Records about you, such as signatures; the content, timing and method of communications you have with us, such as online chats, calls, and emails; and information you share with or upload to our Site, such as reviews and comments.

C. Demographic information, such as age (including birthdates) and gender.

D. Commercial information, such as information related to your transactions (including credit card data we may collect for copays); products or services purchased, obtained, or considered; subscription information; or other purchasing or consuming histories or tendencies.

E. Internet or other electronic network activity information, such as your browsing history, search history, preference information (including marketing and purchasing preferences), account settings (including any default preferences), and other information regarding your interactions with and use of the Site and Services. For more information about cookies and other device data, please see the below section on Cookies.

F. Non-precise geolocation data, such as your location as derived from your IP address.

G. Audio, electronic, visual, or other sensory information, such as photographs and audio/video recordings.

H. Professional or employment-related information, such as job title; organization; professional licenses, credentials, or affiliations; and other professional information.

I. Inferences drawn from any of the information we collect about your preferences or behavior, including to assess the level of interest in our products and services based on frequency of visits and contact and determine your preferred frequency for receiving offers.

J. Sensitive Personal Information, including information about your health.

Examples of how and why Workit Health collects Personal Information include:

Registration /EnrollmentWe collect your Personal Information as part of the registration process for our Service. For example, in order to process your registration or enrollment in the Service, we may collect Personal Information such as your email, login, password, phone number, date of birth, your interest in the Service, and how you found the Service.
Self-Reported Personal InformationWe collect Personal Information that you provide or enter during the course of using the Service or that you choose to provide to us through any devices that you use to collect information regarding your health and/or medical condition and related behaviors or that you have others provide on your behalf, such as information or records relating to your medical or health history, health status and laboratory testing results, prescriptions, and other health-related information.
Health Care Payer or EmployerIf you are receiving the Service through your health insurance or employer, we may receive information as provided by your health care payer or employer, or information provided by a third party on the health care payer’s or employer’s behalf.
Social InformationWe collect information that you provide to us pertaining to the people with whom you consent to share your Personal Information (such as a family member or caregiver), as well as communications between you and such individuals.
User ContentWe collect information that you submit through the Service, including messages, chats, reviews, photos, videos, images, folders, data, text, and other types of submissions that you provide in connection with the use of the Service.
Automatically Tracked Information

We may also use automated tracking methods such as cookies, flash cookies, web beacons, GPS data, and connected accelerometers to collect information regarding your behaviors relative to the Service including, but not limited to, information related to your equipment, browsing actions and patterns, traffic and location data, the resources you access and use, and information about your internet connection including, but not limited to, your IP address, operating system, and browser type. We may also use these technologies to collect information regarding your interaction with our email messages, such as whether you opened, clicked, or forwarded our email.

When you access our Service from a mobile device, we may collect unique identification numbers associated with your device or our App (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google AdID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device, or we may be able to approximate a device’s location by analyzing other information, like an IP address. We and our third-party partners may also use cookies and tracking technologies for advertising purposes.

Demographic InformationWe may collect demographic information as you continue to use the Service such as your unique username and password, mailing address, age, gender, social security number, driver’s license number, geographic location, preferences, payment information (such as your payment card number, expiration date, and billing address), and insurance information.
Surveys and/or AssessmentsFrom time to time, we may send you assessments and survey questions to help us understand your knowledge of treatment options for substance use disorder and other comorbidities and to provide us with feedback on the Service. We collect any responses that you provide.
AugmentingFrom time to time, we may use or augment your Personal Information with information obtained from third parties and sources other than the Service such as, without limitation, our partners, advertisers, or from the Workit Health Clinic (as such term is defined hereunder) and other providers. An example of such a third party includes analytics providers such as Google Analytics (see below for additional information regarding how our Service uses Google Analytics and other similar third parties). If we combine or associate information from our other sources with Personal Information already in our possession, we will treat the combined information as Personal Information subject to this Privacy Policy.

Cookies, Web Beacons, Research and Analytics, and Other Tracking Technologies

We use technologies to automatically or passively store or collect certain information when you visit or interact with the Service. These technologies include “cookies” and “web beacons” (and subsequent technologies and methods later developed which perform a similar function), which are used to collect and store usage information regarding your use of the Service. We use this information for a variety of purposes, including, but not limited to, assessing the performance of, or enhancing your experience with, the Service.

CookiesCookies are small text files that we, or our third-party partners, place in visitors’ computer browsers or devices to store the visitors’ preferences. The use of cookies is standard on the Internet and allows us to tailor your visits to the Service to your individual preferences. We may also contract with third-party service providers who assign cookies to conduct site tracking for us. These companies use cookies solely to provide us with aggregate data about traffic to the Service. Although most web browsers automatically accept cookies, you can change your browser to prevent cookies or notify you whenever you are sent a cookie. Cookies may be session-based cookies that are removed after a user leaves a website or persistent cookies that are stored on a user’s computer permanently or until the expiration date. We may use both session cookies and persistent cookies. Users can delete cookies via their browser settings. Cookies themselves do not contain any Personal Information. Please note that if you delete or disable cookies from the Service, you may not be able to utilize the features of the Service to its fullest potential.
Flash cookiesFlash cookies are locally stored objects that may be incorporated in certain features of the Service to collect and store information about your preferences and navigation to, from, and on the Service. Flash cookies are not managed by the same browser settings as are used for browser cookies.
>Web beaconsWeb beacons (also known as clear gifs, pixel tags, and single pixel gifs) are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page that help Workit Health manage online advertising and traffic. This information enables Workit Health to learn which emails and advertisements bring users to our Service. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons for this purpose including in our emails to measure the effectiveness of our email campaigns by identifying the individuals who open or act upon an email message, when an email message is opened, how many times an email message is forwarded, the type of software, device, operating system and browser used to deliver the email and any URL accessed through our email message.

Disabling Cookies

You may set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please refer to your browser’s “Help” instructions to learn more about cookies and other technologies and how to manage their use. If you elect to refuse or delete cookies, you will need to repeat this process if you use another device or change browsers. The Network Advertising Initiative provides instructions and information on how to opt out of communications: http://www.networkadvertising.org/choices/. You can use your browser settings to decide whether to turn on and off cookies for our Service. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some of the Service may be inaccessible or not function properly.

Analytics Tools

We may use analytics tools–including Google Analytics 4 and Mouseflow–to better understand how visitors interact with our Service. These tools provide anonymous information, including but not limited to: data on where visitors came from, what actions they took while interacting with the Service, and where visitors went when they ceased interacting with the Service. You can find out more about how Google uses data by visiting the following website: https://policies.google.com/technologies/partner-sites.

We also may integrate third-party advertising technologies via Google Tag Manager (such as Google Ads) that use pixels for tracking basic actions on the website.

Other Tools

There may be other tracking technologies now and later devised and used by us in connection with the Service. Further, third parties may use tracking technologies with our Service. We do not control these tracking technologies, and we are not responsible for them. However, you consent to potentially encountering third-party tracking technologies in connection with your use of the Service and accept that this Privacy Policy does not apply to the tracking technologies or practices of such third parties. In such cases, you must check with the third party to confirm how your information is collected and used.

California Do Not Track Disclosure

We currently do not support the Do Not Track browser setting or respond to Do Not Track signals. Do Not Track (or DNT) is a preference you can set in your browser to let the websites you visit know that you do not want it collecting certain information about you.

4. HOW WE USE AND DISCLOSE YOUR PERSONAL INFORMATION

In general, we will not rent or sell your Personal Information. Also, we will not share your Personal Information with other people or non-affiliated companies except in connection with providing the Service, when we otherwise have your permission, as permitted or required by the NPP, or as expressly permitted or required under this Privacy Policy, including under the following general circumstances.

Using Your Personal Information

We, or a third party on our behalf, use information we collect on the Service in a variety of ways in providing the Service and operating our business, including, but not limited to, the following:

  • providing you with the Service;
  • providing you with services and information that you request;
  • verifying your identity;
  • personalizing your experience with the Service;
  • processing payment card transactions;
  • performing engagement and outreach activities and call monitoring;
  • providing you with information about other goods and services we offer that are similar to those that you have already signed up for or inquired about;
  • notifying you about changes to the Service, the Terms, and/or this Privacy Policy;
  • operating, maintaining, and improving our Service and improving the content and functionality of the Service;
  • administering the Service and for internal operations, including troubleshooting, data analysis, product and functionality development, patient experience, peer review, quality control and assurance, understanding and analyzing usage trends and user preferences, support, testing, research, statistical and survey purposes, and related purposes that may include the use of artificial intelligence or machine learning. We may also use information when responding to law enforcement requests as required by applicable law, investigating and defending ourselves against any claims or allegations, pursue business development opportunities including, but not limited to, evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of Workit Health’s assets;
  • responding to user submissions, comments, and questions;
    creating de-identified datasets, to the extent permitted by applicable law;
  • creating aggregated datasets, to the extent permitted by applicable law;
  • protecting the personal safety of users of the Service and defending and protecting our rights, property, employees, customers, or patients;
  • keeping our Service safe and secure;
  • developing, displaying, and tracking content and advertising tailored to your interests on our Service and other sites, including providing our advertising to you when you visit other websites or applications;
  • providing services as a business associate on behalf of, or to facilitate the services of, the Workit Health Clinic, including, but not limited to, disseminating the NPP, providing you with certain communications via email, text messages, or other means that contain PHI, and sending you appointment reminders; and
  • rendering any services, providing information, or for any other use permitted by applicable law, including for research purposes.

Disclosing Your Personal Information

Except as described in this Privacy Policy, we will not disclose Personal Information that we collect on the Service to third parties without your consent. However, we may disclose Personal Information to third parties if you consent to us doing so and, to the fullest extent permitted by law, for the following reasons:

  • we may disclose your Personal Information to the Workit Health Clinic or other providers for treatment, payment processing, or operational purposes;
  • we may disclose your Personal Information to other Work Health Clinic patients attending group visits Shared Follow-Ups, group-based counseling, and other group-based encounters) as appropriate for your treatment and care;
  • we may disclose your Personal Information to your insurance company, health plan, employer, sponsor, or third-party administrator for purposes of billing and payment for our Service;
  • we may share your Personal Information with certain third parties to provide the Service to you on our behalf under confidentiality agreements, including, but not limited to, our third-party service providers such as website, application development, cloud hosting, maintenance, payment processors, and analytics service providers;
  • we may be required to disclose your Personal Information in response to a legal process, for example, in response to a court order or a subpoena to comply with its applicable legal and regulatory reporting requirements;
  • we may disclose your Personal Information in response to a law enforcement agency’s request, or where it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms, to verify or enforce compliance with applicable laws, or as otherwise required or permitted by law, and to take precautions against liability and to protect our property or other legal rights;
  • we may transfer your Personal Information to an entity or individual that acquires, buys, or merges with Workit Health, or our other business units, including during the course of any due diligence process to explore such a transaction, or to explore and complete a divestiture, restructuring, reorganization, dissolution, bankruptcy, or change of control or ownership or sale of its assets (whether in whole or in part);
  • we may license, sell, or otherwise share de-identified, aggregated, or non-aggregated versions of your Personal Information with institutional clients, partners, investors, and contractors for any purposes related to our marketing, business, and/or research practices;
  • we may disclose your Personal Information in accordance with your prior written consent or authorization;
  • we may disclose Personal Information to our subsidiaries, affiliates, and related companies; and
  • we may disclose Personal Information to third-party advertisers to develop and display advertising tailored to your interests or location.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Use / Disclosure of Information Submitted to Groups

You acknowledge that our Service may include features such as group visits, group-based encounters, group discussions, discussion boards, forums, profile pages, bulletin boards, instant messaging, polls, and other communication forums (collectively, “Groups”). You acknowledge and agree that any information you submit, post, or disclose to such Groups including, but not limited to, user profile information, user profile pictures, discussion board postings, and any Personal Information included in such postings, may be visible to other users and providers of the Service including, but not limited to, your health coaches, authorized personnel, administrators, other Work Health Clinic Members, and other users of the Service.

In the case of your use of groups, we are not responsible for the use by others of any information, including personal information, that is disclosed by you or on your behalf in such groups. By disclosing any of your information via groups, you acknowledge and accept any risk and damage arising from the disclosure of such information.

AI Features

Certain artificial intelligence (AI) features may be used during the Service to improve your experience or the overall experience of the Service. When we collect Personal Information from an individual who uses
the Service, we may use the Personal Information in conjunction with our AI features for treatment, health care operations, and other internal purposes permitted by applicable laws. AI-generated insights assist but do not replace human decision making; in particular, any decision that influences care decisions, prioritization, or access to treatment will be reviewed by a human.

We may use information we collect to internally refine, improve, and train the models and algorithms that support our AI features, in accordance with applicable law. This helps us enhance AI-driven insights,
improve treatment recommendations, and contribute to better health outcomes.

5. CONFIDENTIALITY AND SECURITY

We take reasonable steps to ensure that all Personal Information collected will remain secure and in its original form (i.e., free from any alteration). We have put in place appropriate physical, electronic, and administrative safeguards in compliance with federal and state law, including HIPAA (including HITEC) and 42 C.F.R. Part 2, in an effort to help prevent unauthorized access, maintain data security, and correct use of the Personal Information we collect. We cannot, however, ensure or warrant the security of any Personal Information you transmit to us, and you do so at your own risk. Once we receive your transmission of information, we use commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or administrative safeguards. Furthermore, your individual user account is protected by a password for your privacy and security. To ensure that there is no unauthorized access to your account and Personal Information, we suggest that you safeguard your password appropriately and limit access to your computer and browser by signing off after you have finished accessing your account.

The Service may contain links to Third-Party Offerings (as such term is defined in the Terms). Before using any Third-Party Offerings or related services, you must review and accept the terms of use and privacy policies for those sites and/or services. We are not responsible for the privacy policies and/or practices of any Third-Party Offerings, and we are not responsible or liable for the availability, reliability, content, functions, performance, accuracy, legality, appropriateness, services, materials, or any other aspect of such Third-Party Offerings. This Privacy Policy only governs information collected by our Service. When you access any Third-Party Offerings, you do so at your own risk, and you understand and agree that you are solely responsible for reading and understanding any terms of use and/or privacy policies that apply to such Third-Party Offerings. Workit Health is not responsible for and will not be a party to any transactions between you and a third-party provider of products, information, or services. Workit Health does not monitor such interactions to ensure the confidentiality of your Personal Information. Any separate charges, data records, or obligations you incur in your dealings with Third-Party Offerings are solely your responsibility.

6. ACCESSING AND CHANGING YOUR INFORMATION

You may review and request changes to your Personal Information or request additional information about our collection, use, and disclosure of such information by contacting us at hello@workithealth.com. We use our best efforts to keep our records as accurate and complete as possible. You can help us maintain the accuracy of your information by promptly notifying us of any changes to your Personal Information. You may update, correct, or delete your profile information and preferences at any time by accessing your account preferences in the Service. Any changes you make will be reflected in active user databases within a reasonable period of time; however, we may retain all information you submit for backups, archiving, prevention of fraud or abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. We may not be able to modify or delete your information in all circumstances. In addition, you may request that we provide to you the information we hold about you; however, your rights to access your Personal Information are not absolute. We may deny you access when required and/or permitted by applicable laws or if disclosure would likely reveal personal information about a third party.

7. CHILDREN’S PRIVACY

Our Service is not directed to children under the age of 18, and we do not knowingly collect information from children under the age of 18 without obtaining parental consent. If you are under 18 years of age, then please do not use or access the Service at any time or in any manner. If we learn that a person under 18 years of age has used or accessed the Service or any information has been collected on the Service from persons under 18 years of age, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 18 years of age has obtained an account on or otherwise accessed the Service, then you may alert us at legal@workithealth.com and request that we delete your child’s information from our systems.

8. OPT OUT

You may affirmatively opt out of receiving future emails from Workit Health and may remove your name from our marketing mailing lists. The opt-out provisions do not apply to information collected by cookies or used internally to recognize you and/or facilitate your use of the Service or information we may retain to comply with legal requirements. Opting out will not prevent your access to the Service, and you will continue to receive administrative messages about the Service from us. If you no longer consent to us collecting, using, and sharing your Personal Information in accordance with this Privacy Policy, you may disenroll from the Service at any time by emailing Workit Health at hello@workithealth.com.

9. CHANGES TO OUR PRIVACY POLICY

By using the Service, you agree to the current Privacy Policy, as well as our Terms into which this Privacy Policy is incorporated. Workit Health reserves the right, at our sole discretion, to modify or amend this Privacy Policy at any time. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used or disclosed. If we make any material changes to the ways in which Personal Information is collected, used or transferred, as determined by Workit Health, we will notify you of these changes by modification of this Privacy Policy, which will be available for your review through the Service and the effective date or last revision date will be noted at the beginning or end of this Privacy Policy. You should review this Privacy Policy periodically so that you are up to date on our most current policies and practices. Your continued use of the Service after receiving notice signifies your acceptance of any such changes. If the modified Privacy Policy is not acceptable to you, your only recourse is to cease using the Service.

10. PROTECTED HEALTH INFORMATION

The providers you access through the Service are employed by or contracted independently with one or more professional corporations or other professional entities (collectively, the “Workit Health Clinic”), which are affiliated with Workit Health, Inc. Workit Health, Inc. is not a medical group and any telehealth consults obtained through the Service are provided by independent medical providers employed or contracted through the Workit Health Clinic.

Some of the information that you provide to the Workit Health Clinic, or that is created through your use of the Service may be considered “Protected Health Information” or “PHI” as defined in HIPAA, and/or substance use disorder patient records governed by federal law 42 C.F.R. Part 2, Confidentiality of Substance Use Disorder Patient Records (“42 C.F.R. Part 2”). PHI, including substance use disorder patient records, is subject to the Workit Health Clinic’s Notice of Privacy Practices (the “NPP”). The NPP describes how the Workit Health Clinic uses and discloses your PHI and also describes your rights with respect to your PHI. To the extent that this Privacy Policy conflicts with the NPP, the NPP will prevail with regard to PHI. In addition, to the extent a capitalized term is undefined in this Privacy Policy, it will have the same meaning as prescribed to it in our Terms of Service (the “Terms”). To the extent that this Privacy Policy conflicts with the Terms, this Privacy Policy will control. BY USING THE SERVICE, YOU ACKNOWLEDGE RECEIPT OF THE WORKIT HEALTH CLINIC NPP.

In addition, your use of the Service may involve our receipt of PHI. PHI is Personal Information that relates to

  • your past, present, or future physical or mental health or condition;
  • the provision of health care to you; and
  • your past, present, or future payment for the provision of health care, which is created, received, transmitted, or maintained by us.

This Privacy Policy describes how we protect your privacy as a visitor or general user of our Service. You have additional rights under federal and state law with respect to PHI. For more information on those rights, and how the Workit Health Clinic uses and discloses your PHI, refer to the NPP.

In addition to the permitted uses of Personal Information that are set forth in this Privacy Policy, we may use your Personal Information to

  • send you communications on behalf of the Workit Health Clinic and to facilitate the provision of health care services to you by the Workit Health Clinic; and
  • invite you to participate in Institutional Review Board (IRB)-approved research studies regarding the Service.

In addition to the permitted disclosures of Personal Information that are set forth in this Privacy Policy, and to the extent permitted by applicable law, we may, at our sole discretion and as we deem necessary or otherwise appropriate, disclose your Personal Information to an appropriate health care provider to address concerns regarding the safety and well-being of a user.

11. USERS OUTSIDE THE UNITED STATES

The Service may only be used within certain jurisdictions within the United States as set forth in the Terms. Accordingly, this Privacy Policy, and our collection, use, and disclosure of your information, is governed by U.S. law, and by using the Service, you acknowledge that the Service will be governed by U.S. law. Using the Service from outside the United States is prohibited under our Terms and may subject you to termination of your use of the Service under such Terms. In no event will Workit Health or any of its officers, directors, employees, consultants, subsidiaries, agents, and affiliated entities, including the Workit Health Clinic, be liable for any losses or damages arising from your use of the Service outside of the United States, and you waive any claims that may arise under the laws of your location outside the United States. Notwithstanding the foregoing, we do not represent or warrant that the Service is appropriate or available for use in any particular jurisdiction. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Service. By providing any information, including PHI, on or to the Service, you consent to such transfer, storage, and processing.

12. CALIFORNIA PRIVACY NOTICE.
If you live in California and are a Workit Health consumer, you may have certain rights regarding Personal Information
This California Privacy Notice describes how Workit Health handles your Personal Information as required under applicable law as well certain rights afforded to California residents. For purposes of this California Privacy Notice, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

In general, in the preceding 12 months:

  • We have collected the Personal Information described in this Privacy Policy, including the following categories of Personal Information, directly from you, when you use our Service and from third parties:
    • Identifiers / contact information, such as your name, email address, phone number, IP address, account login information;
    • Protected class and demographic information, such as age, date of birth, sex, gender, national origin, citizenship, race, marital status, sexual orientation, medical condition, genetic information, and information about your health and/or disability status, including pregnancy information;
    • Professional or employer-related information, such as your business name, job title, office location and other information related to your business;
    • Commercial information, such as information about Services purchased or obtained, and considered and Service history and tendencies;
    • Device information, consisting of information from devices you use to connect to the Services, including your mobile device;
    • The information we receive from these devices may include browsing IP address, unique device identifiers such as MAC address, usage information, crash data, device performance characteristics and hardware information, battery status, and WiFi network information;
    • Geolocation data such as physical location or device location, including zip code and Global Position System (“GPS”) data;
    • Internet or other electronic network activity information, such as interactions regarding your interaction with our Service;
    • Biometric information, such as physiological, biological, and behavioral characterizes, and genetic and health information, which may include information provided through wearable devices that you share with us;
    • Audio, electronic, visual, or other sensory information, such as audio records, videos, images, and photographs; and
    • Inferences drawn from the information we collect about you to create a profile about you reflecting your preferences, behaviors, and characteristics.

Some of the data we collect may be considered sensitive personal information, including your log-in name and password that you use to access your user account on the Services, precise geolocation, racial or ethnic origin, and health and genetic data.

  • We have used your Personal Information for the following purposes described in our Privacy Policy, including for the following purposes:
    • To provide you with our Service;
    • To maintain and provide support for your Workit Health account, if you choose to create one;
    • To communicate with you;
    • To send you marketing and promotional materials, if you have signed up for such materials;
    • To conduct business analytics in order to improve our business functionality and Service to you;
    • To detect security incidents, to protect against malicious, deceptive, fraudulent, or illegal activity, and to comply with our policies and procedures; and
    • To comply with our legal, regulatory, and risk management obligations, including establishing, exercising and/or defending legal claims.
  • We have shared and disclosed your Personal Information in the following circumstances:
    • We may share any category of your Personal Information to any other third party for whom you have given your consent for us to share your Personal Information.
    • We share your identifiers, contact information, and commercial information to healthcare providers to book appointments and facilitate our Service to you.
    • To our Service Providers: We may share all categories of your Personal Information with companies that provide services to us, such as for hosting, marketing and communication services, and payment processing (“Service Providers”). Our policy is to authorize these Service Providers to use your Personal Information only as necessary to provide services for us, and require that they not use or disclose your Personal Information for any other purpose.
    • We may have and may potentially share your Personal Information as described in our Privacy Policy and to other third parties outside of Workit Health in the following circumstances:
      • We may share any or all categories of your Personal Information with our parent and affiliate companies in order for them to provide analytics across the entire corporate family and for other internal business purposes.
      • From time to time, we may be required to provide any or all categories of your Personal Information to a third party in order to comply with a subpoena, court order, government investigation, or similar legal process.
      • We may also share any or all categories of your Personal Information to third parties, such as law enforcement agencies, when we, in good faith, believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

As a California resident, you are entitled to the following disclosures:

  • Categories of Personal Information. We have collected in the preceding 12 months the categories of Personal Information detailed in the Disclosures section above.
  • Sources of Personal Information. We have collected Personal Information from the sources detailed above.
  • Use and Disclosure of Personal Information. We have used and disclosed Personal Information for the business and commercial purposes detailed, respectively, in the sections above. We only use and disclose your sensitive personal information for the following purposes: (i) performing services or providing goods reasonably expected by an average consumer; (ii) detecting security incidents; (iii) resisting malicious, deceptive, or illegal actions; (iv) ensuring the physical safety of individuals; (v) for short-term, transient use, including non-personalized advertising; (vi) performing or providing internal business services; or (vii) verifying or maintaining the quality or safety of a service or device. We do not disclose sensitive information for any other purpose.
  • Sales and Sharing of Personal Information. We do not sell Personal Information, including the Personal Information of minors under age 16. When interacting with our Site as a general user (e.g., not when you are logged in), we do share Personal Information with third parties for targeted advertising purposes.
  • Financial Incentives. From time to time, we may offer a financial incentive when you complete onboarding assessments, surveys, tracks, or other programs that ask you to share your feedback or other Personal Information with us. The specific instructions for how to participate in these programs and related incentives may vary and will be set out within each program. Our good-faith estimate of the value of your Personal Information is the value of the benefit we offer to you. We have calculated that value by using weighing our expense of operating the program against the benefit. Participation in these incentive programs is always optional, and you can terminate program participation at any time as explained in the applicable program terms. You can also contact us by using the contact information provided below to unsubscribe or cancel your program participation.

Your Rights and Choices: The CCPA provides certain California residents with privacy rights. This section describes how to exercise these rights.

  • Right to Know: You have the right to request to know (i) the specific pieces of Personal Information we have about you; (ii) the categories of Personal Information we have collected about you in the last 12 months; (iii) the categories of sources from which that Personal Information was collected; (iv) the categories of your Personal Information that we shared, sold, or disclosed in the last 12 months; (v) the categories of third parties to whom your Personal Information was shared, sold, or disclosed in the last 12 months; and (vi) the purpose for collecting and selling your Personal Information.
  • Right to Delete: You have the right to request that we delete the Personal Information that we have collected or maintain about you. We may deny your request under certain circumstances, such as if we need to comply with our legal obligations or complete a transaction for which your Personal Information was collected. If we deny your request for deletion, we will let you know the reason why.
  • Right to Correct: You have the right to request that we correct inaccurate Personal Information that we maintain about you.
  • Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or Sharing of your Personal Information. However, we do not sell or share your Personal Information.
  • Right to Non-Discrimination: If you choose to exercise any of these rights, we will not discriminate against you in any way. If you exercise certain rights, understand that you may be unable to use or access certain features of our Service.

You may exercise your right to know , right to correct, and your right to delete twice a year free of charge. To exercise your right to know, right to correct, and right to delete, please submit a request
To opt out of the sharing of your Personal Information for these purposes, please adjust your cookie preferences in the link provided in our Cookie Declaration under “Manage Cookie Preferences.” You may also submit an opt-out request using a preference signal that is sent in a commonly used and recognized format, such as the Global Privacy Control.

We will take steps to verify your identity before processing your request to know or request to delete. We will not fulfill your request unless you have provided sufficient information for us to verify you are the individual about whom we collected Personal Information. If you have a Workit Health account with us, we may use our existing account authentication practices to verify your identity. If you do not have an account with us, we may request additional information about you to verify your identity. We will only use the Personal Information provided in the verification process to verify your identity or authority to make a request and to track and document request responses, unless you initially provided the information for another purpose.

You may use an authorized agent to submit a request to know or a request to delete. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.

In addition, residents of California also have the right to request once per calendar year certain information with respect to the types of personal information (as defined by California law) we share with third parties for those third parties’ direct marketing purposes, and the identities of the third parties with whom we have shared such information during the immediately preceding calendar year.

13. CALIFORNIA SHINE THE LIGHT DISCLOSURES.
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to the address set forth above.

14. QUESTIONS AND SUGGESTIONS

If you have questions or suggestions, or wish to correct your profile information, please email Workit Health at hello@workithealth.com or write to us at Workit Health Inc., 3300 Washtenaw Ave., Ste. 280, Ann Arbor, MI 48104.

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Your recovery, your way—
100% online

👉 Using insurance? Coverage checks are always for free in the Workit Health app.

Not ready to start? We'll send you more information:

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