A Quick Check-In Before Your Appointment Can Make a Big Difference
Before an upcoming appointment, you may receive a call or Medical Chat message from the Workit Health Medical Assistant (MA) team asking you to confirm a few details. We may ask about your current medications and preferred pharmacy.
You might wonder why we ask for this information before each appointment. The reason is simple: a few minutes of preparation can help make your appointment safer, smoother, and more focused on you.
This type of outreach is part of our Principal Care Management (PCM) program, which provides additional care coordination and support before and between appointments.
Why is Principal Care Management important?
As with any medical practice, keeping your medication list and pharmacy information up to date helps your provider give you safe, informed care. It also ensures your prescriptions are sent to the right place without delays.
Please Respond Before Every Appointment
Even if nothing has changed, please let us know. A quick response lets our team verify your information and address care-coordination needs before your appointment.
We’re here to make your care easier
PCM outreach is simply one way our care team works behind the scenes to help your appointments run more smoothly and support you between visits.
The next time you receive a quick check-in before your appointment, taking a few minutes to respond can make a meaningful difference.
